Frequently
asked
Questions
What can I help you with?
1
HOw should I know which facial is better for me?​
When you arrive at Me Spa, our spa experts will address your concerns and recommend the appropriate spa solutions which suit your needs. We offer a wide variety of facial options, so you don’t have to worry.
2
What is the Cancellation Policy?
When you book an appointment with us, that time is reserved specifically for you. We value every client that walks into our spa. In return, we ask clients to respect our staff's time and policies. A no-show or same-day cancellation leaves an empty spot that could have been filled by our guests who may be on the waiting list.
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Cancellations with less than 24 hours of notice are subject to a penalty. Same-day cancellations rescheduling and no-shows will result in 1 facial deduction in the client's treatment package.
For more information, visit our policy
3
Is an appointment mandatory?
We recommend you book an appointment in advance so that you can have a smooth experience with us. Please arrive a minimum of 5 minutes in advance at our spa facility.
You
deserve
the best
treatment
Please contact us at (647) 350-3748 (North York) or (416) 537-3749 (Downtown) if you have any concerns or questions.
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We're happy to help you!